Porsamo Bleu watches are guaranteed against any manufacturing defects for two years. The international limited warranty takes effect on the purchase date of the watch, as it appears on the purchase receipt. The straps, batteries and crystals are not included in the warranty, neither is damage to the case or movement resulting from mishandling. Also not included are defects due to inappropriate treatment or problems caused from repairs done by someone other than authorized Porsamo Bleu staff.
The covered component will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges, if it proves to be defective in material or workmanship under normal use. In case of replacement, it cannot be guaranteed that you will receive the same style watch. A watch of equal value and similar style will be supplied.
Please make sure that the winding crown is always locked down and properly screwed in or pushed in or the warranty may be void.
Customer is responsible for presenting the warranty card and purchase receipt at the time of repair. Customer is also responsible for paying shipping costs to and from the service center. To prevent damage, PB recommends shipping your timepiece by insured, trackable mail in a carefully wrapped package.
For all repair inquiries contact us at CustomerService@PorsamoBleu.com to obtain a Repair Authorization Number. An RAN will be issued within 1 business day of receipt of repair request and forwarded to the appropriate service center, at that time customer can ship the watch for repair.
Business hours: Monday - Friday 9 am - 5 pm PT
20058 Ventura Blvd. #327
Woodland Hills, CA 91364
Business hours: Monday - Friday 9am - 5pm PT
Watch Service Center of Canada (WSCC)
40 Hayden St.
Toronto, ON M4Y 1V8
All sales are final. No returns or exchanges.
Collection of Information
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.
Use of Information Collected
Bleu Hills may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.PorsamoBleu.com . Bleu Hills may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Bleu Hills does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
Bleu Hills may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
- Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Bleu Hills and/or our website;
- Maintain, safeguard and/or preserve all the rights and/or property of Bleu Hills; and
- Perform under demanding conditions in an effort to safeguard the personal safety of users of www.PorsamoBleu.com and/or the general public.
Children Under Age of 13
Bleu Hills does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@PorsamoBleu.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
Bleu Hills shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.
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